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ShineYou — Luxury for Living & Giving

Customer care

Returns & exchanges

Enter your order number and the mobile number or email used at checkout to start a return or exchange.

Logged in? You can also start a return from My Account.

Good to know

Requests must be raised within 48 hours of delivery. Items should be unused and in original packaging.

Return fee ₹185 / exchange fee ₹160 for orders below ₹3,500; ₹350 / ₹320 above. COD returns get store credit only. Prepaid returns taken as store credit have no return fee. Fees are waived for damaged, defective or incorrect items.

For damaged items, please keep your unboxing video ready.

Read the full return policy, or reach us on WhatsApp / +91 9817383568.